 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Testimonials
We have selected paragraphs from some of the many thank you letters that we have received during the past ten years. We have removed any names or other references that would identify the writers, however all of these passages have been quoted from actual letters received, the originals of which are treasured at our office.
| “I could say thank you a thousand times, it would never be enough for the way the way you and your staff treated me.” |
| “Thank you so much for making a very heart breaking and difficult time that little easier. I would recommend ‘The Caring Lady’ to anyone in their time of loss, because ‘Caring Lady’ is what I received.” |
| “I think that Lady Funeral Directors are more sympathetic and we much appreciated you leading of the funeral procession, the arrangements for the fire brigade and the traffic.” |
| “We were treated very well, all our questions (even the strange ones about cremation procedures by my brother) were answered honestly and with care. Nothing was too much trouble.” |
| “The horses were very nice, the funeral was just perfect. Our mother had a really nice send off – thank you very much.” |
| “After the friendly and professional way the whole thing was carried out by yourself and staff, I will wholeheartedly recommend you whenever the occasion arises.” |
| I was very pleased with the attention you gave to all the details. The funeral service was excellent and I would like to thank you very much.” |
| “It had always been ‘jokingly’ said in our family that my husband ‘liked the ladies’, we thought he would like a lady to look after him at the end. After being happily married for 57 years, I think he deserved being looked after well and we were very pleased indeed with the attention we all received.” |
“I felt very relaxed with Jackie (Worthing Office), she answered all of my questions without hesitation and helped greatly with my 7 year old grandson who insisted on seeing his Great Gran. Also, on the day of the funeral, I found Wendy very professional and caring.” |
| “The service was exemplary. The whole day was spot on, and I’m sure my late husband would have approved.” |
| “As I live far away, it was a relief that ‘Teresa Baker’ was able to handle my Aunt’s funeral arrangements so capably. A special thanks to Pat and Wendy!” |
| “The service you provided could not have been more appropriate, especially when you walked past the hearse and bowed in front of (my husbands) coffin. I was so moved. You certainly chose the right name for your funeral parlour.” |
| “Having never had to arrange a funeral before, I must say that Wendy in your Lewes Road branch is a gem. I really felt that she wanted to be there for me, which was immensely comforting.” |
| “We were most impressed with the professional manner in which all your staff attended to our needs. We would like to say a special thank you to Wendy for all her help and support at a very difficult time for us.” |
| “We were looked after by Barbara at your Goring branch and she was wonderful. Also Wendy at the crematorium was excellent and also very caring. Thank you all so much.” |
| “All I can say is, I was dreading the day as my mother was all I had and meant the world to me. The service you gave, kindness and understanding helped me so much. Thank you.” |
| “We were very pleased with the service you provided and wouldn’t hesitate to recommend you to anyone. Thank you once again, but we do hope we don’t need to see you again for a long while!!!” |
| “I would like to thank both you and your family and staff for being so caring and understanding at such a sensitive time for all concerned. It was all so perfect, even Mum would have loved it.” |
| “Wendy is all that you advertise, very caring, so kind and helpful. It was almost like we had made a new friend.” |
| Everyone attending my Mother’s funeral service commented on the wonderful way that it was carried out. Thank you so much for being so caring.” |
| “Everything has been carried out efficiently and kindly with warmth, compassion and dignity. Wendy was magnificent!” |
| "Your front reception lady Jackie was excellent and caring. She answered all of my questions without being mournful, which I liked. I would not hesitate to recommend you.” |
| “You conducted the funeral arrangements for (my wife) beautifully, and I and my family were very pleased that everything went so well on the day of the funeral.” |
| “We would like to take this opportunity of thanking you all for the most caring service you provided. We feel very blessed and fortunate that we were able to have such high level of service and Barbara, with her very sensitive approach helped greatly, for which we are extremely grateful.” |
| “I cant thank you enough for the very high standard of care. Barbara is an angel, we were all so impressed with her empathy and unhurried, sensitive manner. Thank you Teresa for the quiet dignity you showed in the way everything was conducted on the day of the funeral.” |
| “The first point of contact I had was with your daughter Michelle. She was really wonderful and a credit to the industry and your family. Her warm cheerful smile helped brighten up a very dark day.” |
| “I could not have asked for a better service. It was a lovely send off made so much easier having Wendy available on the day. Thank you all so much.” |
| “Jackie at Newland Road was helpful and understanding at every stage of the form filling and made suggestions as to what was appropriate and I would certainly recommend you to anyone.” |
| “We felt by choosing yourself was an extremely good choice, which was felt by all of my family.” |
| “We as a family were extremely satisfied with the service you gave, you were very caring and considerate and bent over backwards to do all that you could to help us.” |
| “All’s well that ends well, and I was certainly pleased with the service and I think many others were. I think that many had not seen such a service, but many said they were impressed. Thank you once again.” |
Site by Infotex UK