The experiences and quiet professionalism of a Funeral Director can be of great help to you in the period immediately following a death.

You can call me by phone at any time or you may call into any of my offices, or alternatively I will come to see you. Together, we will go through all the necessary arrangements step by step, taking into consideration your wishes and requirements and, where appropriate, the expressed wishes of the deceased. This will ensure that everything receives the attention to detail that is so important at this time.

I will, if required, guide you through the formalities of registration, advising when and where the death should be registered and what information will be required.

I will act as a professional adviser and confidant and am responsible for the efficiency and dignity of the funeral arrangements. My role is not always readily apparent but some of my duties may include:

• A personal interview to receive instructions
• Arranging for the removal of the deceased at any time of the day or night.
• Liaison and confirmation with Clergy, Church, Cemetery or Crematorium.
• Arranging for the completion of medical certifications for cremation.
• Completing and forwarding legal documentation to the appropriate authority.
• Making all arrangements for the removal of donated organs
• Use of our private chapel
• Hygienic treatment and last offices, if required
• Arranging for the removal of Pacemaker
• Supply and fitting of the coffin or casket.
• Supply of the necessary bearers.
• Arranging for the removal of the memorial (if applicable).
• Arranging for the purchase and preparation of the grave.
• Provision for the hearse and limousines as required.
• Liaison with the Police and Coroner where necessary.
• Insertion of Press announcements.
• Assistance in ordering and the receipt and care of floral tributes.
• Advice on the selection of suitable hymns and music.
• Receipt, listing and distribution of charitable donations.
• Arranging for the dispersal or interment of the cremated remains.
• Arranging for catering either at home or elsewhere.
• Providing transport to the Registrar if required.
• Arranging for the printing of service sheets
• Providing trestles, biers, grave linings, planks etc
• Assistance and advice on claiming from the Social Fund.
• Provisions of designs and estimates for memorials.
• Payment of all fees and disbursements relating to the funeral.
• Payment of honoraria and gratuities as directed.
• Professional attendance and supervision throughout the funeral.
• Retaining detailed records of each funeral for future reference by the family if required.
• Preparation and retention of confidential files regarding funeral arrangements for those who wish to make enquiries in advance.
• Repatriation both to and from abroad.

On the day, a Funeral Director will be in attendance throughout the proceedings to ensure the smooth running of events.

All arrangements made for a funeral are confirmed in writing so that the details may be checked and agreed. At the same time, an estimate of the complete cost will be submitted, showing payments made on your behalf. The person arranging the funeral and my member of staff will then sign the Agreement form.

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